Privacy Policy
Last updated: March 2026
Information We Collect
When you use DriveWithJuliana, we may collect the following information:
- Contact information: Name, email address, and phone number provided when booking appointments or creating an account.
- Appointment details: Type of appointment, preferred dates and times, vehicle interests, and any notes you provide.
- Account data: Login credentials (passwords are securely hashed), session tokens, and profile preferences.
- Usage data: Pages visited, features used, and interaction patterns to improve our services.
How We Use Your Information
- To schedule and manage your appointments
- To send appointment confirmations, reminders, and follow-ups via email
- To provide personalized vehicle recommendations
- To improve our services and customer experience
- To respond to your inquiries and messages
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Email delivery services (for appointment notifications), calendar integrations (for scheduling), and hosting providers.
- Legal requirements: When required by law or to protect our rights.
Data Security
We implement appropriate security measures to protect your personal information, including encrypted passwords, secure session management, and rate-limited authentication endpoints.
Cookies
We use session cookies to maintain your login state and preferences. These are essential for the portal to function and are not used for tracking or advertising purposes.
Your Rights
You have the right to:
- Access and update your personal information through your account profile
- Request deletion of your account and associated data
- Opt out of marketing emails through your email preferences
- Cancel appointments at any time through the portal
Contact
If you have questions about this privacy policy or your personal data, please contact us through your portal account or by scheduling a consultation.